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Privacy Policy

Effective Date: 03/04/2025

Pannellis Inc ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information in compliance with applicable laws, including the California Consumer Privacy Act (CCPA).

1. INFORMATION WE COLLECT

We may collect the following categories of personal information:

Identifiers

  • Name

  • Email address

  • Phone number

  • Business contact details

Commercial Information

  • Purchase history

  • Order details

  • Product preferences

Business Information

  • Company name

  • Billing and shipping address

  • EIN or Resale Certificate

Internet or Network Activity

  • IP address

  • Browser type

  • Website usage data

2. HOW WE USE YOUR INFORMATION

We use your information to:

  • Process and fulfill orders

  • Communicate regarding purchases, deliveries, and support

  • Provide quotes and product updates

  • Improve our services and customer experience

  • Comply with legal obligations

3. SHARING OF INFORMATION

Pannellis does not sell or share your personal information with third parties for marketing purposes.

We may disclose information only as necessary to:

  • Process payments

  • Arrange shipping and delivery

  • Comply with legal requirements

All service providers are contractually obligated to use your information solely for business purposes and to protect it.

4. YOUR CALIFORNIA PRIVACY RIGHTS (CCPA)

If you are a California resident, you have the right to:

Right to Know

Request details about:

  • The categories of personal information we collect

  • The purposes for collecting it

  • The categories of third parties with whom we share it

Right to Access

Request a copy of the personal information we have collected about you.

Right to Delete

Request deletion of your personal information, subject to legal and operational exceptions.

Right to Correct

Request correction of inaccurate personal information.

Right to Non-Discrimination

We will not discriminate against you for exercising your privacy rights.

5. HOW TO EXERCISE YOUR RIGHTS

To submit a request, please contact us:

Email: sales@pannellis.com
Phone: (786) 817-2350

We may need to verify your identity before processing your request.

6. DATA RETENTION

We retain personal information only as long as necessary to:

  • Complete transactions

  • Maintain business records

  • Comply with legal obligations

7. DATA SECURITY

We implement reasonable security measures to protect your information. However, no system is completely secure.

8. COOKIES AND TRACKING TECHNOLOGIES

Our website may use cookies to enhance functionality and analyze performance. You can manage cookie preferences through your browser settings.

9. THIRD-PARTY LINKS

Our website or communications may contain links to third-party websites. We are not responsible for their privacy practices.

10. UPDATES TO THIS POLICY

We may update this Privacy Policy periodically. Changes will be posted on our website with the updated effective date.

11. CONTACT INFORMATION

For questions or privacy requests, contact:

Pannellis Inc
Email: sales@pannellis.com
Phone: (786) 817-2350

By engaging with Pannellis, you acknowledge that you have read and understood this Privacy Policy.

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